Frequently Asked Questions

Monday to Saturday, 9.30 to 5.00. We are usually open bank holidays 11 – 4 but please send us a message to confirm.

We aim to ship orders same day once received by 2pm but we will do our best if received after this time. 

We use AnPost standard post and most orders are received next day. We will send you your tracking number once your order is dispatched.

We will e-mail your AnPost tracking number once we have dispatched your order. Please visit AnPost webiste to track to delivery

Yes, you can select “Collect my Order from Keen on Sport” at checkout. We will send you an e-mail notification once your order is ready for collection.

No problem, please just reply to your order confirmation e-mail or contact us using the above contact information.